[Resolved] Tata Sky — money paid for 1 month subscription but service discontinued in 14 days

Vijay Bokaro

from Korba, Chhattisgarh

Address:

QTR NO: 1033, SECTOR - V-B, Bokaro, Jharkhand, 827006

I had booked online tata sky device with package of family, kids, sports hd 1 month pack on 25th - april-2019 at around 9:55 am. I had paid rs 2252/- online.

I had got the subscriber id as [protected]. When the installation engineer came for installation, he told me that this device [protected] is not working properly and he changed my device.

As i had paid online for 1 month subscription with device, it should work for 1 month, but now my service is discontinued in 14 days.

Since i had paid online rs: 2254, why should i pay now again.
I have also made many complaint in customer care and to nodal officer, but i am still waiting to here from your end.

Please look into the matter.

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Jun 25, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

May 12, 2019

Tata Sky Customer Care's response HI, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

May 21, 2019

Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!