[Resolved] Tata Sky — money taken without doing service

Prasant Pattanaik

from Bengaluru, Karnataka

Address:

575015

Sir, u have taken chages from my account on doing service of dismantle and relocation charges comes around 500. Where as no tecnician visited to carry out the job.
Despite three times reminder to customer service centre they unable to explain and i am not getting my money back.
I dont know from where u get this input to deduct the amount.
I request to reimburse my amount back.

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Oct 5, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2018

Tata Sky Customer Care's response Hi Prashanth, we understand your query and we are working towards fixing it at the earliest. Here is your SR# 17CZD8SK.

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Comments

Anurag Bakshi

from Hyderabad, Telangana

The guy who came to give the connection must have replaced the form with someone of a different name . I tried to chat with the tata sky guys and apparently i have to become Rohit Rai and then give a disclaimer that change my name to the original one . Hillarious

Tata Sky Customer Care's response, Sep 27, 2018

Verified Support

Hi Anurag, allow us to help you out with this. Please share your RMN/Subscriber ID for further assistance.