Tata Sky — multi tv programme, paid but still services are not provided

Address:

Jaipur, Rajasthan

i have a connection of tata sky, subscriber id id [protected]. i bought a new LED and thought o[censored]sing services of tata sky again. so i contacted tata sky customer care and local vendors in jaipur. they told me by paying 5500 more, i can upgrade my old SD tata sky box into HD box and they will provide me one more HD box for my new LED, and annual pack for my new TV and annual hd access fee for both of my tv. on 8 april I paid to the vendor whole 5500 rs but still in my account of tata sky instead of annual pack it is showing one month fee paid. when i tried contacting this local vendor, he disconnected my call and now stopped taking my call.