Tata Sky — My connection is not working but Tata Sky deducting Balanace daily

Sspmishravns

from Mumbai, Maharashtra

Address:

Varanasi, Uttar Pradesh, 221005

Hi, I am an user of Tata Sky since more than 5 years. I have recharged my account five days back but I noticed that signal is not coming. Same I have to customer care and gobe through all the checks as they suggested but my problem was as earlier. Then I asked them to send your trchnician to rectify the same. If there will be physical damge from my side then I will pay but customer care executive denied to take my request and they were forcing to accept their condition i.e. Rs. 170/- I have to pay in the name of technician visit. Tata Sky people frequently disabling customer connections from backend to generate revenue from customer by way of technician visits. This is non-ethical practices following by Tata Sky now a days. Arvind

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Tata Sky customer support has been notified about the posted complaint.

Oct 27, 2015

Updated by Sspmishravns Hi,

Reference to my earlier issues, I got many times verbal assurance from Tata Sky team that I will be not charged for Service Visit due to their service fault at back end but levied to the my account.

Now I am stuggling again to credit back from tata sky account and activate my set top box.

Actually Tata Sky providing very cheap service to their customers.

Suscriber ID[protected]

Oct 27, 2015

Updated by Sspmishravns Hi,
Reference to my earlier issues, I got many times verbal assurance from Tata Sky team that I will be not charged for Service Visit due to their service fault at back end but levied to the my account.

Now I am stuggling again to credit back from tata sky account and activate my set top box.

Actually Tata Sky providing very cheap service to their customers.

Suscriber ID[protected]