Tata Sky — My main TV channels disconnected ID [protected]

Address:

Mumbai City, Maharashtra, 400049

I recharged for my 2 TVs for Rs 5480 on 22/7/16 exactly as per demanded then. I was told my next renewal date would be 21/1/17. But for the last 3 days services on my main TV have been discontinued.. It is extremely frustrating as that is my main TV and my husband is sick and watching TV is only his pass time. Call and complaining at your Toll free no has not soved my issue. I would like to move to another service provider if you cannot solve my issue.