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[Resolved]  Tata Sky — my tata sky coupon not received 2000

I am the first time user of the tata sky and recently got a new connection. After an active connection, i logged in to my tata sky app did the registration. I got an option to select coupons worth rupees 2000. But due to some error in-app, the page got hidden automatically. I raised a complaint to customer care but they kept saying that now you won't get your coupons also denying to give the same. I didn't receive any coupon mail yet.
Registered mobile number is [protected]
Please do the needful to i need to take serious action against this
Complaint marked as Resolved 2019-12-12 21:43:05

Complaint Status


[Nov 03, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Nov 09, 2019
Hi, we hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    code
    Customer satisfaction rating
    35%
    Complaints
    9907
    Pending
    99
    Resolved
    3376
    location
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098