Tata Sky — Network problem

Address:

Hyderabad, Andhra Pradesh

I am unable to avail the services of my DTH connection since three months due to network problem.when I contacted customer care they keep on say the issue would be addressed as soon as possible, but no one came to solve the issue.
More over I am recharging the account also hoping that my issue would be solved since two months.

I request tata sky to fix the issue immediately and refund the three month recharged amount for which I didn't avail any service.

My details
NAME:A.PALANI
Subscriber id:[protected]
mobile:[protected]
area:madhapur