Tata Sky — Network problem

I’d suggest you to provide your subscriber ID here so that Tata Sky's support team can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and rectify the network problem you are facing.