[Resolved]  Tata Sky — Never ever go with Tata sky

Address:

Pune, Maharashtra, 411057

Subject :
Since last 8-10 days 32 members are not receiving Tata Sky signal
This mail is to complaint about pathetic service provided by Tata sky customer care and technician.

Address:
A wing Florencia, kaspate wasti road, waked, Pune-411057

Background:
You have provided common dish for all the users.
Which has some issue and its showing “Your setop box is not receiving signal”
This is happening to all 32 members and happening since last 8-10 days.
Multiple complaints are raised by different members. (Search with above numbers)
But you people are so pathetic that you don’t care to resolve issue.


Every time when any of the flat member raise complaint its getting closed without solving issue.
Your technician is not capable to understand issue.
Your service center executives simply apologize and register another complaint and they don’t even care the issue is resolved or not.

Sorry to inform you but your company service is pathetic, your customer care centers are pathetic, Your model to handle issues where common dish are provided in big flat is pathetic.

We know that if single person opt-out/stop your service it will not hamper your business
BUT
To make you aware issue, We (32 members + some members from B, C, D wing) has planned to bulk Opt-out / Stop your service.
And we also want refund as you people are charging for half year/one year subscription.

If this issue wont get resolve by next Saturday you will get at least 35 opt out request from our society
And also you have to refund money otherwise we can route to consumer forum (We have already used that option with our builder.)