Tata Sky — New connection cheated

Address:

Mumbai City, Maharashtra, 400016

Hi,
I a new Tata Sky Subscriber with id no [protected] was given the new connection stating i would get all the HD channels And Promised to keep the services for 1 whole year which i paid 4000/-.
but after 24 hours still the HD Channels of Star World, Star Movies, BBC, CNN has not yet been started following which i complained on the helpline to one Kavita Madam for which i got a call but all in vain.
Inspite of my complaint they said i have to pay for those extra channels which was already promised for the amount i have paid.
I am feeling Cheated by the Tata Sky Connection which i have taken and no Reciept or any kind of Bill i have received for the amount that i have paid.
I would like to request the Concern dept to resolve my issue or disconnect the box and refund my Amount.

Thanking you