[Resolved] Tata Sky — new connection - negative balance

ajayl1992

from Mumbai, Maharashtra

Address:

560040

Hi tatasky,

I have got a new connection 3 days back. While purchasing it was mentioned online as it is free for a 1month basic pack and balance was showing around 144rs. After two days it is showing minus -44rs after checking with customer support they have mentioned it is a charge of installation & device which is not fair. I need your immediate action on this or else i need to take a step forward on this issue.

Was this information helpful?

No (0)

Yes (0)

Jan 12, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Tata Sky Customer Care's response Hi, help is here! Please share your RMN/Subscriber ID, we will help you further.