[Resolved] Tata Sky — new connection - negative balance

 
1 Review
Bangalore, India
 ajayl1992 on Dec 12, 2019
Hi tatasky,

I have got a new connection 3 days back. While purchasing it was mentioned online as it is free for a 1month basic pack and balance was showing around 144rs. After two days it is showing minus -44rs after checking with customer support they have mentioned it is a charge of installation & device which is not fair. I need your immediate action on this or else i need to take a step forward on this issue.
Complaint marked as Resolved Jan 12, 2020

Complaint Status


[Dec 12, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Dec 12, 2019
Hi, help is here! Please share your RMN/Subscriber ID, we will help you further.
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    Tata Sky - new connection - negative balance