[Resolved]  Tata Sky — new connection refund is taking more than 3 months

Address:Unisyn Enterprises, Borivali East, 560050

Bought tata sky connection on some special sale and the sales rep made me buy the connection within an hour (Suhas - [protected] & akshay - [protected]), so after buying the connection i decided to cancel it after a day as the local cable was much better and cheaper in comparison so i asked this suhas guy to cancel the subscription after a single day and i am yet to receive the refund till now, please help.

Invoice number - 364002
Invoice date - 25th august 2019
Refund asked - 26th august 2019
Tata sky id - [protected]
Amount deducted rs.2301

Disappointed alleged customer
Sanjith
[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Nov 24, 2019
Updated by Sanjith D
Suhas - Sales Rep
[protected]

Verified Support
Nov 25, 2019
Tata Sky Customer Care's response
Hi, help is here! We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Nov 25, 2019
Tata Sky Customer Care's response
HI! Help is here. We have raised a service request SR#1R4NG4UY. Rest assured, you will hear from us soon.
Verified Support
Dec 01, 2019
Tata Sky Customer Care's response
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

My set up box is not receiving signal from 5 days. I want some refund for the same.
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
Hi! Help is here. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Subscriber number is [protected]
I have recharged my Tata sky after a while and it is showing a message that this is the wrong card for this set top box
Pairing error
NDS number[protected]
Digi card I'd is[protected]

Tata Sky Customer Care's response, Nov 27, 2019
Verified Support
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Nov 30, 2019
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
Tata Sky Customer Care's response, Dec 1, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information