[Resolved]  Tata Sky — new dth pricing

Address:New Delhi, Delhi, 110092
Website:Tatasky

The whole purpose for the new rules and pricing was to reduce the cost for dth to consumer. However tatasky has not reduced anything. They have put the new pricing introduced by you but there are hidden charges as well. On selecting the individual channels or packs as made by tatasky the cost becomes less but just as you are on the last page to confirm the chosen pack or channels, tatasky levies a network fee which depends the number of channels.
I chose 163 channels the total of which is rs.335. However, tatasky added a network fee of rs.222 for the 163 channels and the total becomes rs.557 per month. This is higher than what i was paying before the new trai rules. What benefit does the consumer get here. This indeed has become more profitable for tatasky instead. They are fleecing customers even more now.
This is not fair and this is cheating the consumer.
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Mar 5, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2019
Tata Sky Customer Care's response
Hi! As per the new pricing regulation, NCF charges of Rs.153 pm (incl. of taxes) will be applicable even if you opt for FTA channels only. If you opt for > 100 FTA SD channels, then additional NCF charges of Rs.23 pm (incl. of taxes) for every 25 additional SD FTA channels will be applicable.
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