Tata Sky — No action taken on complaint lodged

Address:

Bangalore, Karnataka

I have not been receiving signals. I understand Tatasky is facing some problem with their system. We are asked to give a missed call about the signal problem. However, my neighbour’s signal problem was sorted but not ours. There is a step motherly tmreatment shown to comers. In spite of promises no technician turns up. vdding to the issue, I received a two consecutive smss one saying technician is coming between 1.30 and 2.30 pm and next sms saying the work is completed without anyone turning up. There seems to be something not going right with the customer care section of Tatasky India. I find Tatasky s quick to take money but indifferent to the customers. JOHN ARUN KUMAR