Tata Sky — No action taken to restore TATA SKY services: ID [protected]

Address:

Chennai, Tamil Nadu

We are using the services of tata sky since 8 years. We do get signal problems frequently, of late its become a common problem, though the weather outside is clear. And for the last three days we are unable to access most of the channels such as news channels, telugu channels etc.etc..., Only a few hindi channels alone are accessible. We were asked to give a missed call to[protected] and that the customer care will respond, having done, its on the fourth day (4th April 2015) we received a call from customer care no.: 080.67337200 at 11.04 am stating that within four hours a technician would get in touch with us and its almost 3.30 pm, nobody called. We have not watched TV for last four days, missed a lot of important programmes on regular Telugu channels, but without fail, we receive the payment message. Will the TATA SKY refund the amount for the days we are not using their services, due to their inefficiency. We are now very much regretting for having chosen TATA SKY. Request immediate action in restoring TATA SKY services.