[Resolved]  Tata Sky — no attention to customer complaint

Address:

Thane, Maharashtra, 421503

I having id no [protected], have been using tata sky since long. A complaint was lodged on 11 th of aug 2018, where as till date i. E 15th aug 2018, the complain is not attended (No visit of technician is made). Surprisingly complaint is being closed without attending it. There is no positive response even after several call on customer care no [protected] and formal complain through mail on mail id [protected]@tatasky.com.
In case if it is felt from your end that problem will not resolve, kindly guide me to surrender your service and arrange collection of all equipment from installed site.
My mail id is
[protected]@yahoo.com & [protected]@ofiindia.com