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Tata Sky — No channels after paying subscription charges

Good Morning!
We paid the subscription charges on November 27, 2021. However, we are unable to view any channels on the television. We request you to kindly look into this matter and provide assistance to what action needs to be taken next…
Looking forward for some urgent response .

Thank you and kind regards.
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Comments

Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.
Reply
Sushmi12's [Complaint's author] reply, Dec 24, 2021
Thank you so much for your prompt response. My Subscription ID is
1040803056
Thank you for sharing the details. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Reply
Sushmi12's [Complaint's author] reply, Dec 24, 2021
Thank you once again. Hoping the issue get resolved so we can continue view all the channels.
We are on the job to sort this for you at the earliest! We will contact you shortly.
Reply
Sushmi12's [Complaint's author] reply, Dec 27, 2021
Yes ! Hoping to get some positive help. As per the technician after paying 240 last month and not viewing a single channel (waste of recharge) we again paid 50 as per the technician suggestion and assurance that it will start in 24 hours. However, unfortunately yet no success. Kindly look into the matter and do the needful.
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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