[Resolved]  Tata Sky — no proper action on service request

Address:East Godavari, Andhra Pradesh, 533005

I raised an request for shifting of connection from location to other on may 10 2019 and it was 5 days since no action was taken from tata sky engineers to resolve it.
Hope it should take 24 hours to resolve by assigning local engineer, thy use software application on handling this type of requests but failed to resolve on sla time.

By this we can know only at time of taking connection thy respond fast becuase they will get thy amount itself for setup box and atenna. After that god knows on service part.

Worst service not satisfied.. Please thing twice while going further...
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Jun 24, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Tata Sky Customer Care's response
Hi, we are here to assist you. Please share us your RMN/ Subd ID for further assistance.
Verified Support
May 16, 2019
Tata Sky Customer Care's response
Hi, kindly ignore the above response. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
May 24, 2019
Tata Sky Customer Care's response
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
Complaint comments 

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Dear Sir,
Please NTPC colony tata sky 200 connection in package[protected] may month. but before time close. payment one year. but not completeted. before time connection closed. please checked .
my mo. no. [protected]
Tata Sky Customer Care's response, May 16, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subd ID for further assistance.

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