Tata Sky — No refund on the tata binge box

Tata Sky — No refund on the tata binge box

P pavanjavagal Sep 9, 2022 Sep 12, 2022 This thread was updated on Sep 12, 2022

I have upgraded to Tata binge box which is 1800 on July 8th 2022 and on august 15th 2022, I was facing a technical issue, I called the Customer care multiple times for the help and all they promised to fix ASAP but no help came, so I decided not to continue with service and when I asked for the refund for the Tata binge box which I used only for one month, they're telling no refund on the Box as per the policy. When I needed help no one came and when I asked for refund they're rejecting in the name of policy. So if I cancel the service I don't get the refund and they'll take back the box. Was this information helpful? No (0) Yes (0)
Tata Sky customer support has been notified about the posted complaint. Verified Support Sep 10, 2022 Tata Sky Customer Care's response Hi, we understand your concern. We have raised a Service Request. We are prioritizing the same and will connect with you at the earliest. Verified Support Sep 10, 2022 Tata Sky Customer Care's response Your concern is certainly noted. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible. Verified Support Sep 11, 2022 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help! Sep 12, 2022 Updated by pavanjavagal It's not resolved, the tata sky people are telling they wont refund for the box.
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