Tata Sky — No Response as on date to Tata Sky Work Order No. NS[protected]

Address:

Pune, Maharashtra

Subject Work order number received at 11.13 pm on Thursday the 2nd April 2015 based on No Signal SMS. No response till 4th April 2015 by any technician team of Tata Sky Telephoned helpline just before 10am on 4th April 2015. Was informed by the person who attended my call that the technician team would call after 10am on the same day and fix an appointment for the visit to rectify the NO SIGNAL problem. NO RESPONSE TILL AROUND 2 PM OF 4TH APRIL 2015 Again called at 2 pm and asked to speak to seniors. Was told to call after 3 pm as seniors were busy Again called between 3.30 pm and 4 pm and after a long wait could get connected to one of the "seniors". The person promised that I would get a call by 5 pm of 4th April 2015 POSITIVELY I AM RASING THIS COMPLAINT TO HIGHLIGHT THE FACT THAT YOUR CUSTOMER CARE TEAM IS NOT GIVING CORRECT COMMITTMENTS. THIS IS VEY DISTURBING FOR ONE OF THE LOYAL CUSTOMERS OF TATASKY FROM 2006 and I HOPE THAT I GET A CORRECT RESPONSE AND MY NO SIGNAL ISSUE WOULD BE RESOLVED WITHIN THE NEXT 24 HOURS