[Resolved] Tata Sky — No response; non-interest to solve my problem

 
35 Reviews
New Delhi, New Delhi District, Delhi, India
 srishi285
Tata sky is the worst service provider. Tata sky is not bothered about any customer who is suffering badly because of their disinterest in providing after sales service. They are not even sending any technician at me home. Tata sky representatives don't understand the language if a customer speaks about his/her complaint; they say that they don't understand hindi/english, they know only tamil, telugu etc., the best way to show disinterest in resolving a customer's complaint. A customer keeps on sending them emails/calling their helpline n no. Of times. But they don't bother about anything. Their sole motive is to harass a customer as badly as they can, so that the customer should throw out the tata sky dish outside his/her house and look for some other service provider. They are interested in the first installation; after that they forget the customer?

Complaint marked as Resolved May 17, 2016
Tata Sky's Service Manager called me up today, came to my house and resolved my signal issue. They have restored my trust in Tata Sky.

Complaint Status


[May 17, 2016] Tata Sky customer support has been notified about the posted complaint.
Complaint comments  34 Comments     Updated: Share0Tweet0

Comments

Tata Sky — All channels are not coming

All channels in my tv are not coming and I want to delete some channels in my pack
prashantksinha3's reply, Oct 2, 2018
This happening with me also and customer care is not responding wasting our time and money on call wating since last three days

Tata Sky — Ignoring customers orders

We have changed our house ...so we have requested for relocation... but the technicians are ignoring us

Tata Sky — Channels not come

Sun TV & Sun News channels not come Please recover quickly thank u

Tata Sky — Unreasonable high HD access charges

Tata sky used to charge HD access fee between 100 to 125 p.m. Now, this has been highly revised to 175 p.m. Rise of upto 75% is not all justifiable. Other DTH competitors are charging between 100 to 125 p.m.

Tata Sky — Service is worst.

The company keeps on increasing the recharge amount and when we ask why they say that we had subscribed channels which we had not done.

Tata Sky — Disturbed transmission

I'd no [protected], user name-k.n.panigrahi, tatasky transmission is very poor.most of the channels are comming blurred picture.pl rectify the transmission.,

Tata Sky — Tatasky is not working

I have 2 tv in my house .I have seen pictures in one tv, . .No signal in another tv.Pl send mechanics

Tata Sky — Not working getting message as contact helpline

My tata sky customer ID is [protected]. Within 15 days of installation stopped working. Customer care not helping by sending any executives even after calling so many times. Please help

Tata Sky — Tata sky set top box

In my tatasky 99.9%of channels are not coming.

Tata Sky — Unavailability of services n wrong information

Highly disappointed wid tatasky's cust.care. services. I've registered my complaint on 30/10/15 mor.bt even after repeated request nothing has been done yet.

Tata Sky — Automatic activated in sum channels

I have automatic activated in sum channels and debited rupees in my account plese close the automatic activeted channel and credited my account.

Tata Sky — Relocation problem

Dear Authority; I requested yesterday regarding relocation .but from your side no response. Hope you help the needful. Regards Ajit kr jha Tata sky id [protected]

Tata Sky — Not receiving signal

Thr set top box is not receiveing sihnal the local tatasky telling me that go open and fit the wire but it is nt comming please send me a operator

Tata Sky — Change of Package

Please provide me only Dhamal Mix package. No Active Music or any other offer. I never asked for activation of Free offers. Customer ID: [protected]. please change/ modify so that I can recharge further.

Tata Sky — Complaint regarding network issues

There is no signal from the day 1 at my place...At post - Gavrai, Taluka- Kudal, District- Sindhudurg. Please, look into the matter assoon as possible.

Tata Sky — Already recharge but still not active

My self praffula mallia i am recharge of 99/- on 17-10-15 but not active my id is [protected] my contact no [protected]. Pls short out my problem as soon as possible

Tata Sky — Tata sky price hike

Tata sky annual pack plan hike from rs 2300 to 2750 (almost 450 rs) in a year price . This price hike 450 rs is much more if we compare inflation. Give me proper calculation and reason.

Tata Sky — Change my package

Id-[protected].please active rs250 dhamal mix pack

Tata Sky — Set top box not working. It is not getting powered up.

Set top box has not been working for the past 8 days. and inspite of several tries the complain is not being registered. The problem is that the set top box is not powering up. my phone no:[protected]

Tata Sky — Poor customer care service

Hi, I have given a complaint that my setup box is not functioning 72 hours back. I have called customer-care multiple times. Even though I am not getting any technician to rectify the problem. Very poor service.

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    Tata Sky - No response; non-interest to solve my problem