[Resolved] Tata Sky — no service after I have paid

BHUSHAN LAL DHAR

from Gurgaon, Haryana

Address:

Sunita Dhar, C 302; Satisar Appt Sector-7 DWARKA, New Delhi, New Delhi, Delhi, 110075

I have been making frequent complaints against my subscription i/d [protected] with tata sky. They are not rectifying the defect but are charging with out providing the service. My account is constantly being debited without any service. Further please note that against their not providing the service they further charge for the rectification which they are unable to undertake

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Jan 20, 2020

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Dec 19, 2019

Updated by BHUSHAN LAL DHAR TATA SKY have started charging for their own incompetency. It is highly objectionable that they have started charging for the rectification of their own faults in the line outside our home. You raise the complaint but their service engineer will not come at the allotted time but will waste our hole day. For ill professionalism they charge from the customer. As they are not rectifying my cable line they should refund me the money paid in advance, ; charges for the set top boxes remote etc

Verified Support

Dec 20, 2019

Tata Sky Customer Care's response Hi, that's not how it should have been. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.