Tata Sky — No service done since my compaint on 27th April'15

Address:

Mumbai City, Maharashtra

My A/c is [protected] with TataSky. located in Goregaon(E), Mumbai-65 On 27th night I made a complaint that I stopped getting signals in my Set top box.After waitng for long time I got a response and my complaint was lodged with assurance that it will be attended quickly.Ion being asked I confirmed my Mumbai address. Next morning I got a call from One Mr Mohan ( Mob[protected]) from Delhi that request is wrongly sent and he will alert Mumbai counterpart and asked me correct address with Pin code.I repeated the same which I told to CC unit on 27th. I made spl mention that my location is Goregaon(E), Mumbai and not Gurgaon, Delhi .Afterward I made repeated call to your call centres who made be wait for long time of 13-14 mins for each call costing me time and money I could not contact any of them till now . I am also lodging complaint with other forum.This clear case of service deficiency once the amt stands paid to TataSky. Your CC is not accessable even after long wait. I tried Chat session on 28th afternoon. I sent message but nobody chatted to solve problem. This is sorry state of affairs for a company associated with great man Mr. Ratan Tata. I subscribed only because of him. I do not want to continue with TataSky any more once my money is returned.