[Resolved] Tata Sky — no service provide after taking monthly charges | |||||
My account id is [protected] I have tata sky set top box, that i buy on 2013 july. I subscribe a pack for 220 monthly. My some channels not work, When i chat / call them they have same answer, reset the set top box, or they arrange technician meeting with charge of 100 rs per visit, Why i pay 100 rs for visit. This is fault from there side, if all channal works, why some channels not, I need my money back for channels that not works. Note : most of time they wait for disconnect chat from there end. Was this information helpful? | |||||
Jul 3, 2018 Complaint marked as Resolved thank you soo much to help Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 22, 2018 Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We will contact you soon.
Verified Support Jun 22, 2018 Tata Sky Customer Care's response We tried to call you earlier today on your RMN but we couldn't reach you. Kindly share us your alternate contact number so that we can get in touch with you at the earliest.
Verified Support Jun 25, 2018 Tata Sky Customer Care's response Kindly share us your alternate contact number so that we can get in touch with you at the earliest.
Verified Support Jun 28, 2018 Tata Sky Customer Care's response We tried to call you earlier today on your RMN but we couldn't reach you. Kindly share us your alternate contact number so that we can get in touch with you at the earliest.
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 5 Comments | |||||
Comments
[protected] tatasky costumer bolleddu.nagaiah before resolved d.venkanna please solved by name bolleddu.nagaiah
Reply
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, your query has been raised and we assure you that it will be resolved at the earliest. Kindly note your SR# 15W2TLI6.
MY ID no. is [protected]. I had deactivated last week. Today I had renewed my subscription for 1 year by paying Rs. 2640/- online at 1200 hours. My connection has not yet been activated.
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, we see that your account is active, please let us know if you need any further assistance we are happy to help.
PL register my mobile number in Tata sky my subscription I'd is [protected] I have forgotten my previous register mobile number my new no is [protected]
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, your query has been raised and we assure you that it will be resolved at the earliest. Kindly note your SR# 15W2T7ZI.
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, we could not reach you on the provide number. Please help us with an alternate for us to sort this. You can also send an email to help@tatasky.com to change the RMN. Please login to mytatasky.com to update the RMN.
It shows that this is the wrong card for this set up box - pairing error.
Already removed the card and clean it well with soft cloth and inserted it back amd restarted it again but still its showing the same error.
Already removed the card and clean it well with soft cloth and inserted it back amd restarted it again but still its showing the same error.
Tata Sky Customer Care's response, Jun 25, 2018
Verified Support
Hi, that's not how it should have been. Allow us to help you out with this. please share your RMN/Subscriber ID.
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