Tata Sky — No service /signal from past 14 days

Address:

Pune, Maharashtra

I do understand that you are going through an upgrade and that's the reason that there has been no services to our set top boxes. But now the patience has ran out of time. Even after an SMS and a call of registering the complaint there has been no formal action on it. Its been difficult to follow up with you'll everyday and even more impossible to reach your helpline, as on an average the waiting time is always more than 10 to 15 mins and even after hearing a voice at the other end the response is still the same and absolutely neutral "Sir, we will contact you in 24 to 48hrs." Can some one please train your staff to at least hear the customer before giving out the patented line of 24 to 48hrs, rather we would appreciate if some one could at least give out a true time for the technician to knock on our door. Or might need to reach a final conclusion to discontinue with the services. Tata Sky subscriber ID [protected] Complain registered on 06/04/2015 Work order no. NS[protected]