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DR SULAIMAN LADHANI

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I am a subscriber of tata Sky no [protected] Dr Ladhani I have not been receiving services since last 4days and this is happening for the second time in a period of month I have made umpteen calls we are unable to reach them and when we get through we are promised quick action we were promised action within 4 hours yesterday but it's 24 hours and when I called up today they are not ready to commit with children's vacation begun It has become more difficult either I get a refund so I can install some other services or quick action and above that they make me pay extra 860 rupees for add on channels day before yesterday promising quick actions and restoration of services it's very unprofessional for a reputed company like Tata to do this Work order also issued (Hello! Your Tata Sky Work Order No:NS[protected].We will contact you soon for taking appointment related to technician visit.) Seeking support for the same

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Comments

Khitish

from Bengaluru, Karnataka

Me too. Customer care not helping out.

Surrao

from Bengaluru, Karnataka

My Tata sky subscriber Id is [protected] . I am not able to view the channels from past 15 days except Zee TV .
I have placed complaint through call center but I have not got a single response from the Tata sky representative till now. This is not expected from brand like Tata sky. I expect a response regarding expected time to fix this .I have to go through the painful process of listening through all the options and then reaching out to the executive. I am shocked to see that you don't want to fix the upgrade issues faced by existing customers.This causing a lot of issues as I am not able to view channels . I am still being charged for the channels which I am not viewing .If there is no response in another day, then I would like to discontinue Tata sky services.