Tata Sky — No signal and complaint lodged several times but did not response yet

Address:

Mumbai City, Maharashtra

Hello Team, Greetings! For last 7 days I am facing no signal error on many of the channels. In the name o[censored]p gradation of system their services are not working for past 7 days. Their Customer Service numbers are on a waiting time of approx. 15-20 mins.and they have not been scheduling any technicians to attend it either. I have called the customer care more than 7 times till date but each time they tell it will resolve soon also I have given missed call on their number [protected] and text them NS 56633 to schedule visit of technician to resolve the issue many times but each time I receive a message that "we have already allocated your request to our Tata Sky engineer who will contact you shortly" (Work Order no.: NS[protected] but still no response and issue not resolved. The complaint lodged (complaint number: 1-[protected] and NS[protected] )on customer care no.[protected]. Many of the customers including me have recharged the subscription for next 6 months package in advance and getting no value for money. Apart from this NO person from senior management is ready to talk on customer care numbers. My register mobile no. is [protected]. Kindly help on the issue. Thank You!