Tata Sky — No Signal and no response

nmanojsingh

from Hyderabad, Telangana

Address:

Nellore, Andhra Pradesh

Signal lost on 2nd and raised the issue, after 2 hrs work order has sent with technician details. Again Signal Lost on 3rd Morning 9:00 A.M . Complaint raised and also gave a missed call from mobile [protected] for Signal loss. . Work order has been sent with out technician details on 3rd evening, but No response from yesterday. Called he technician who came to fix the Signal issue on 2nd, he told he will come, but didn't turned up.

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Comments

nmanojsingh

from Hyderabad, Telangana

The Technician (No: [protected]) Came and told that LNB is gone and need to change as the threads are gone. when we asked, last time you only came and fixed that how can be a problem now when it was fine yesterday. They started arguing that someone else would have removed bla bla.. . We told that fine change the LNB and give back us the non working one. He told no we cant give back we need to give back to the company . We told to change, they will comeback with the new one and never turned back

paul 72

from Bhubaneshwar, Odisha

customer ID of tata sky [protected].
As my TV was not receiving any signal so I gave a missed call to the number given by TATA SKY on 14th April. got a system generated registration sms. Work order no was NS[protected]. On 16th April received a message that my complaint has been addressed. Though in the registration sms it was mentioned that some one will contact me for appointment but neither any one contacted me nor problem was addressed. So again I gave my feedback. Then on 17th I called their helpline and narrated my problem.Then after a long wait I was told that by mistake it was shown as rectified, Then again I got a new work order no. NS[protected]. None has contacted so far and the problem is as such.