Tata Sky — No signal coming

Address:

Bangalore, Karnataka

Hello, I first logged a complaint of no signal on March 18th, 2015. Every 3rd or 4th day, I receive sms from your team saying have patience our technician will visit your place. April 05th, again I reported the issue through sms. Then today on April 15th again I did the same. Last week, I opted for call back option, 5 days still no call from your center. How unprofessional. Tata Sky's customer care automated voice says, you will not be charged for the visit. Thanks for that. But what about payment for no services. I want the waiver for no service. HD & English movies channels are not there from almost a month. Sometimes only handful of channels that too with lot of interruption in base package. This is such double standard from Tata Sky as for insufficient amount in the account these guys charge Rs 15 as penalty and now did not even mention on the waiver of monthly rental as no service is coming. SHAME ON THESE TATA SKY GUYS. HIGHLY UNPROFESSIONAL STUFF. How shamelessly Tata Sky team sent me last months bill. Today I waited for 15 mins to talk to customer care executive on phone. Looks like those guys willingly not coming over phone to hear compliant. Devendra Customer id: [protected] Mobile: [protected]