[Resolved] Tata Sky — No Signal Even the account is fully recharged

YuvRaj Hembade

from Pune, Maharashtra

Dec 26, 2021

Address:

Flat No- D2/701, Premia Society, Narhe, Pune-41.

Worst Service, I was able to see all channels till afternoon 2.00 pm. I saw a message about recharging by today. I recharged my tata sky id - [protected], with INR 200. Suddenly my tv signal fluctuated 2-3 times in the next 30 minutes & I called customer care. Then it worked for a while & then lost signal for 6 hours.
They ask for unnecessary technician visit, which is paid. This means simply they are wanting service charges different from the regular billing charges. If we are paying INR 400 monthly bills then why other things to maintain the connection are being charged.
For now, we are raising this complaint don't know at what depth it would be resolved, but definitely, Tata would lose its reputation.

Was this information helpful?

No (0)

Yes (0)

Feb 2, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2021

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Dec 29, 2021

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!