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I'm too facing the same issue. My subscriber id is [protected]. I raised complaint on 9-Apr-2015 SR : SR[protected] which was closed even without resolving. Couldn't contact their customer care through phone, it says you are waiting in queue for 30 mins and then disconnects saying that there is no one to answer. I contacted them on chat whre they said it would be resolved in 24 hours which never happened. It has been 6 days now.
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