Tata Sky — No signal for HD channels and Two free regional oacks under south sopecial scheme

Address:

Hyderabad, Andhra Pradesh

My customer ID for Tatasky subscriber is [protected] and my registered mobile No. [protected]. From 2nd April 2015 onwards, I am not getting the signal for any of the English news channels, two regional languages namely Malayalam and Tamil and some other channels included in the package of South Special. I have made complaints over phone but no avail or response. Similarly several SMS were sent to the NO. 56633 for which only acknowledgements received but no response. Certain mobile numbers provided for customer care were not attended by the authorised staff. Under the circumstance, since 6 days elapsed without any positive response from any one from Tatasky, it is requested to refund the amounts paid for the installation and dismantle and take away the system. It is un-worthy for the name TATA to run a shabby set up like this spoiling its image if any. Please do make arrangement for refund of the amount as I am vexed with the irresponsible and callous attitude of the personnel involved with the Tatasky. Looking forward for an early settlement. Regards. S RADHAKRISHNAN 83/B, VENGAL RAO NAGAR HYDERABAD - 500 038 CELL/REGD MOBILE : [protected]