Tata Sky — No signal for last 10 days

Address:

Mumbai City, Maharashtra

I have not been receiving signals for last 10 days.Repeated attempts to reach their customer care has failed.After trying for 45 minutes i could talk to their call centre executive.I requested him to immediately solve my signal problem but executive had no clue when my problem would be solved.Even after registering complaint for last 8 days no technician has visited my house.Pathetic service.Tata Sky has been charging me daily even when i am off the air.I dont know where to register my complain.I regret my decision of purchasing tata sky connection.My tata sky subsciber id is [protected]