Tata Sky — No signal for past 13 days.

Address:

Pune, Maharashtra

I have been getting no signal for the past 13 days. I have given several missed calls on the said no. and sent the respective sms multiple times. I haven't received a single feedback from any of the authorities. There is no central office of tata sky anywhere in pune. I also doubt that there are actual people on the helpline because every time I call them I get the same response. This is by far the most effective system to trap a customer because there is no central office, nor any contact of any senior authority, no fixed number of a technician. I posted a complain on facebook page of tata sky.They asked for my consumer id and contact number which I provided immediately but still haven't got any reply from anyone. They credited my account with 2 days of recharge but my service is down for 13 days.