Tata Sky — NO SIGNAL FROM 02-04-15 & NOT ANY RESPONSE

MY S.ID-[protected] FROM 30-03-14 I HAVE FACING LOTS OF PROBLEMS FROM TATASKY CUSTOMER CARE EXECUTIVE AND TECHNICIAN. AT 11:15 AM THAT DAY I CALLED TO C-CARE FOR UPGRADE HD-BOX AND INSTALL IN MY HOUSE, THEY TOLD ME THAT WITHIN ONE HOUR SOME ONE CONTACT YOU, BUT NO ONE CONTACT ME, THEN I CALLED AGAIN TO C-CARE AT AROUND 2:00 PM, THEY TOLD ME THAT YOU HAD SCHEDULE THE TIME AT 3:35 PM, WHEN I SAID I NOT TALKED TO ANY ONE FOR ANY SCHEDULE THEN HOW IT POSSIBLE, THEN HE DISCONNECT THE PHONE. NO ONE COME IN MY HOUSE AT 3:35, AGAIN I CALL TO C-CARE AT AROUND 4:30 NO RESPONSE, AFTER 5:30 SOMEONE CALL AND COME AND THEN INSTALL ALL THE THINGS. FROM 02/04/2015 I HAD MISSED CALL TO TATA-SKY REGARDING NO SIGNAL. MY COMPLAIN NO. WO NS[protected] RAISED ON 02/04/2015 AT 14:09, THEN A TECHNICIAN COME AND SAID THIS IS BACK-END PROBLEM DON'T WORRY IT IS AUTOMATICALLY SOLVED. AFTER HE GONE A SMS RECEIVED AT 13:53 YOUR TATA-SKY WO NS[protected] HAS BEEN COMPLETED. ON 03-04-15 I ALSO SEND THE SMS TO [protected] 11:14. AND AGAIN A SMS RECEIVED AT 11:15 WE WILL GET IN TOUCH WITH YOU SHORTLY. BUT NOT RECEIVED ANY CALL. THEN I CALLED TO C-CARE AT 17:50 BUT THEY TOLD ME THAT TECHNICIAN WILL COME AT 5-6 PM AS PER YOU SCHEDULED THE TIME, BUT THAT NO ONE CALLED ME FOR TIME SCHEDULE. WHEN I TOLD TO YOUR C-CARE TO TAKE ACTION AND LISTEN TODAY'S RECORDING OF MY VOICE, THEN THEY DISCONNECT THE PHONE. AND ALSO WRITE TO COMPLAIN IN HELP -DESK MY REFERENCE NO IS SR[protected] AT[protected]:38. AT 8:43 AGAIN I WROTE A MAIL TO [protected]@TATASKY.COM & [protected]@TATASKY.COM. THREE AUTO RESPONSE MAIL RECEIVED (Service Request number is 1-[protected], the Service Request number is SR[protected], Your Service Request number is 1-[protected], “Our representative will get in touch with you shortly”). AND TODAY[protected]AT 2:24 PM A SMS RECEIVED ORDER NO.HH96274. WE WILL CONTACT YOU SOON FOR TAKING APPOINTMENT RELATED TO TECHNICIAN VISIT.BUT TILL TIME[protected]NO PHONE & NO ONE COME AND RESOLVED PROBLEM.AND ALSO WASTE MONEY IN PHONE CALLS. SO PLEASE CHECK YOUR SIDE AND SHORT OUT AS SOON AS POSSIBLE AS PER YOUR COMMITMENT WITHIN 24 HOUR SOLVED YOUR PROBLEM.