[Resolved]  Tata Sky — no signal... I'm stuck

Address:

400705

Hello
I am not receiving any signal on my tata sky connection. I switched it on after a few days of deactivation and the signal reception is gone. I called up customer care to request an executive's visit to check the issue and i was asked to do a minimum amount recharge. But how do i get my subscriber id???
Without that no recharge is possible