Tata Sky — no signal n money diducted n cust service sucks

First of all more den 15 days not tv and mmoneey is gettting deducted i spoke to tatasky cust service rep over the phone his name was amarpreet he was very rude sounding sleepy and wen i ask him.to get the supervisor he ask me to hold n den started answering mochine which says call between 8 to 9 and den he disconnected the call. Not acceptable i ask my father inlaw to take tatasky but after this i wil make sure they dnt buy tatasky [protected]. This is my cust id and the time i called was 3:47 am i want an action taken againt that advisor n my tv to be fixed