[Resolved]  Tata Sky — no signal no response

Address:Nizampet srinivasanagar colony, 500090

I had submitted complaint and there is no response

Sent from my iphone

Begin forwarded message:

From:
Date: 1 march 2019 at 10:03:47 am ist
To:
Subject: auto response: service request reference number: 1c4ldiji
Reply-to:

Thank you for registering your request through email.
Your service request number is 1c4ldiji, our representative will get in touch with you shortly.
Your subscriber id is: [protected]

Note: if the subscriber id field above is blank, it is because we have not recognized your account. We request you to write back to us from your registered email id or provide us your registered mobile number / subscriber id, for us to respond to your query.

Please keep this number handy while talking to us about your query as the same may have to be provided to the customer care executive.
Meanwhile here is some useful information on tata sky’s services.
Explore the world of tata sky at your finger tips with mytatasky.com. You can get your last 6 month’s bill statements, recharge your account, modify packs, and get complete account details. You can also have an online chat with a customer care executive through it.
Not a registered user? Click here - https://www.mytatasky.com/UserRegistration/jsp/html/index.jsf
Got a question? Do call us. You will be attended by a customer care executive who can answer your queries in 13 languages in our 24x7 call centres.
From all lines:[protected]
From all lines (Except mtnl/bsnl):[protected]
(Applicable rates chargeable by the telecom operator)
To get your account balance, due date and complete account details give a missed call on [protected] from your registered mobile number.
The tata sky remote can do wonders! The ‘help’ button on your tata sky remote can get you information about channels packs, hd/multi tv, tata sky mobile, recharge, service info and helpline details.
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Apr 8, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2019
Tata Sky Customer Care's response
Hi, we hope your entertainment is back on track. Let us know if you require further assistance, we will help you right away!
Complaint comments 

Comments

Name, Pala MAHESWAR
ID. No .12737777
Every month there are changing monthly plan according to them without permission while calling to customer care they are not at all responding to my calls. Simply playing with customers .. fake tatasky
Tata Sky Customer Care's response, Mar 7, 2019
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

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