Tata Sky — No signal No response10 days....

Address:

Pune, Maharashtra

I am using Tata Sky service from more than 5 years for sure (My subscriber ID is [protected] ) it was good experience till 3rd of April 2015, but due to the Tata sky up gradation process some of the channels are working, i have logged a complaint stating that few channels are not working from 3rd of April and have made numerous call to tata sky toll free number but there is no response from tata sky. I have registered a complaint still I did not receive any call. I call approximate daily to customer care however i m frustrate to listen from them that Our field service team will call you for to fix an appointment by next 24hrs. but I wondered that nobody yet call or visited to solve this issue I regularly received a SMS saying "Thank you for your patience, our field service team will call you soon to fix an appointment etc...BUT WE ALREADY LOST OUR PATIENCE. ARE THEY GOING TO CREDIT ALL DAYS..? DOES THEY GIVE IT BACK, WHATEVER THE ENTERTAINMENT WE MISSED FROM LAST 7 DAYS..? I am bit surprised with the false commitment repeatedly made by the toll free representative. I must say this not a professional behaviour exhibited by the Tata Sky team the advertisement shows that team is all set to deal with this type of issue. I wonder how come "Tata sky" is a Tata Product. TATA SKY is Damaging the TATA brand. I do not know how many more days we need to wait endlessly...?