[Resolved] Tata Sky — no signal since 4 days | |||
I am unable to watch tv since 4 days because your tata sky box says its bad weather.i complained about it on 27th of September at 9:17 pm amd they said executive will visit within 24 hours. I called 3-4 times on 28th September and each time they gave false commitment of keeping the case in priority and still no one visited. I called again today that is on 29th September afternoon and the person said executive will visit within 1 hour and again false commitment. Now around 5:30 pm someone from tata sky calls and ask me about the complain and ask me if it is ok if the executive visits tomorrow. And giving the excuse that they could not connect on registered number. If thats the case why the hell do you guys took the alternate number.? Isthis the ways tata sky behaves and give the services to their customers? Was this information helpful? | |||
Oct 31, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Tata Sky Customer Care's response Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support Sep 30, 2019 Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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 2 Comments | |||
Comments
Similar incident... im quitting from this Service Provider. Hope you realise their fraud and unethical response in the coming days. But i hope your this request is resolved at the earliest.
Reply
Tata Sky Customer Care's response, Oct 1, 2019
Verified Support
Hi, we are here to assist you. Please share us your RMN/ Subs ID for further assistance.
Hi I have recharged my tata sky through phone pay app the amt got deducted but I cannot view the channels please look into this matter
Tata Sky Customer Care's response, Oct 3, 2019
Verified Support
Hi, we are here to help you out. Please share with us your RMN/ Subs ID for further assistance.
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