Tata Sky — No Signal since past three days

Address:Bangalore, Karnataka

I am a tata sky user since two years. I have been getting "No Signal" since three days. i have tried contacting them using their helpdesk numbers, but no response. I also gave missed to their dedicated number and sent a message NS to 56633. I got a response saying that a respresentative will reach me ASAP. Its been two days nobody has contacted or visited yet.
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They should stop charging daily. Why should I pay is there is not service.

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