Tata Sky — no signal since the 25th march

Address:

Mumbai City, Maharashtra

from the 25th march 2015 there is no signal on tata sky, .and inspite of repeated calls to the operator and missed calls and sms sent to the number indicated on tv .the usual response is the representative will attend to your complaint within 24 hours. it nearly a month and still not received a signal neither has a representative shown up at my door step..on what basis should i pay a bill when services is not provided o your customers . No signal still persists and when will it be rectified is a million dollar question it seems. .Absolutely disgusted with this service and what audacity to flash on menu age pay bill and sms sent to pay bill by the 25th april..who will compensate me for the days gone without service??? are you taking the customer for ride and fleecing them and a stunt to derive money for ur personal gains and promote some gimmick and get the cutomer to pay more for NO SIGNAL..???