Tata Sky — No signal. Worst customer service even after repeated complaints

My Tata Sky Sub Id no. is [protected]. I am not receiving Tata sky signal since 9/4/2015. So on 10/4/2015, i contacted ur helpline no [protected], and was told to give a miss call to ur tel no [protected] and prompt action wil be taken. After giving a missed call nobody turned up for 10 days. On 19/4/2015 i received a call from one o[censored]r associates to remind me of my tata sky recharge, the due date for which is 6/5/2015. I burst out in anger at ur associate who gave his name as Swapnil saying that since no action was taken there was no point in recharging or continuing with ur service. He then arranged to help me out and so one o[censored]r technicians turned up at our doorstep after 11 days i.e on 20/4/2015, who after checking promised to change set top box (as i had old MPEG2 box) to HD which he changed on 21/4/2015 and charged me Rs. 1200/-When i told him about the signal problem he said that now there shud b no problems as he has checked the wires and everything seems to be ok. But again after 2.3 days the problem stared again. So on Saturday ie on 26/4/2015 i called up ur helpline no again and explained the same problem, He again gave a promise that my complaint will be immediately looked after. On Monday i.e on 28/4/2015, the same technician who had visited my house on 21/4/2015 called me on my mobile saying that the since i have been using the Tata sky since many years the wires have become old and have to be changed and my Tata sky antenna wil be connected to the common Tata sky antenna which is installed in our building 2 years ago. He told me that i will have to pay for the wiring and re-installation charges. He promised to come in a day or two. It has been a week since his call and nearly a month since my first complaint on 10/4/2015 and still my problem has not been solved. I can say now for sure that ur customer service has been the worst i have come across. My simple query is to know whether my signal problem will ever be solved or not? If it cannot be solved, please tell me clearly so that i can discontinue with ur services and look for some other alternatives.