Hi,
Its been 15 days and Ahmedabad technical team is not visiting our place to check the problem. We have continuosly complained to custmoer care regarding the issue, which a settop box is not working. A person came once 15 days back and just left without checking anything. Despite of our continuos request, nobody is comjng to check d device or antenna. Now we are using another set top box and tried to take back our complain for 1st set top box but for that local tech team needs to call us qnd verify that complain cancellation is accepted by them. Still they are not co operatinv and our money is gettong deducted from both of the set top boxes.
So local tech team from ahmedabad also forces us to get a new connecrion and on the refusal from us they are just avoiding the issue and not sending anyone to check the problem.
This s an unsolved issue since 15 days and tech t3am is simply not co operating and not lostening to call center executives also. Was this information helpful? |