Tata Sky — no technical support for 2 week

Address:

Mumbai City, Maharashtra

my customer id no.[protected] problem is lot of channels are showing weather message & we are not able to watch the same, this is very bad to say that from 17 april 2015 i am calling on your customer care no. after that i had received this sms -- > Tata Sky Installer visit for WO:NS[protected] is scheduled between 18/04/2015 15:25 & 16:05 In case of query pls contact our helpline on[protected] but no technician came from your side after all this i had called once agian on 20/4/2014 & said by your customer support that within 24 hr your problem will be solved but today is 24/4/2014 no one still came from tata sky we are not able to see lot of channels because of very poor service from your side