[Resolved] Tata Sky — non attending complaints and asking cash money 600 without receipt
AsAshok Toke @Ant4301664 on Jul 11, 2018
My Tata sky set top box is not receiving any signal from Saturday Sunday Mon Tuesday and Wednesday and only once Jagdish attended on Tuesday 11AM saying Splitter used on common antenna is defective and asked for 600 Rs cash to replace it with condition that it should not be informed to anybody in Tatasky .Since he was not giving receipt or take 300 each from both connected subscribers, he left without connecting splitter. After complaining four times also no body attended till now for two appointments given by sms and also promising to repair today morning by TATA SKY call centre authorities no action is taken so far. Your call centre associates/ seniors/ supervisors has no knowledge/authority about the action taken or technician booked to attending fault or their mobile no as EXCEPT Sorry no answer is given by even seniors. Only false promises are given for repairing. To night again third time promise is given to repair in 24 hrs by taking appointment in 2 hrs. So only messages and no work is done by call centre
Complaint marked as Resolved Aug 12, 2018
[Jul 11, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response, Jul 12, 2018
Hi Ashok, we understand that you had a bad experience with us, allow us to make it better. Please share us your RMN/Subscriber ID.
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Tata Sky - no signal