Tata Sky — Non HD recording set top box not working

Address:

New Delhi, Delhi

[protected] subscriber Id [protected]. I had registered complaint for one of the 4 set top boxes not working on 4.4.15.It was checked on 5.4.15 and I was told that the box is faulty and needs to be changed. No response for 4 days. Put in a complaint again. Rechecked by technician and told that I being a premium customer will be charged Re 350/- and the box will be changed. Nothing for the next two days and yesterday a man came again, without the set top box, checked again and says proudly announced SETTOP BOX NEEDSNEEDS TO BE CHANDI, as if I was hearing it for the first time! Still waiting though. If this is the treatment given to premium customers I shudder to think what they would be doing to others. Kindly do the needful at the earliest and compensate for the money paid in the annual mega pack. Dr. Sethi