[Resolved]  Tata Sky — non receipt of signals - charges demanded

Address:Khordha, Odisha, 752101

I am not receiving any tv signal from last night after rain and heavy wind. The case was reported at phone no.[protected] attended by mr ravi and later forwarded to mr kamal sharma. Both the persons asked me to pay rs. 150. Oo for deputing any mechanic to look in to the matter. I am to state that it is the responsibility of tata sky to ensure that signal reaches my home and if there is any problem, they are to rectify that without any cost to customer. Moreover, tata sky executive stated that they can not provide any service to me without cost.
Was this information helpful?
No (0)
Yes (0)
Apr 28, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2020
Tata Sky Customer Care's response
Hi, your concern is certainly noted. We are unable to fetch your account details, could you please provide us with the right RMN/Subscriber ID.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information