Tata Sky — Non vieing of channelNo.471 (News Express)

D/Sir, It is regretted to inform you that despite my no.of request you have failed to solve my problem from last month . also you do not even reduce my channel charge for non viewing of the above channel News Express. My package is make my pack for an amount of .170/-per month and the cost of News express is .5/- . my complain No. are 1-[protected], 1-[protected], 1-[protected] etc., respectively but all are fraud and vein. my id no. is [protected] and reg.. phone no. is [protected].A suitable action is solicited.