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[Resolved]  Tata Sky — not able to see any channels since I replaced my stb

Address:Raigad, Maharashtra, 410203

I have replaced my stb with an hd stb on 29-nov-2019 and since then i am not able to view single channels.
After talking to multiple service executives, nobody is still able to find the solution.
I am continuously getting the below message
To subscribe sms to 56633 even for the channels which are included in my subscribed pack e. G. 504 abp news free. The service is awful and there is no proper answer on what is the exact issue.
We get time to view tv mostly on weekends only and if tv is not available during that time and we need to check with service executives the subscribed package money is a waste for us.
I would request to pay immediate attention to the issue.
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Jan 2, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2019
Tata Sky Customer Care's response Hi, we hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 
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I'm facing set top box card issue i tried to reinsert card but it does not work..what will i do?
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Tata Sky — this is the wrong card for this set top box pairing error.. is showing on the screen .. please sort it out asap
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Tata Sky Customer Care's response, Dec 4, 2019
Verified Support
Hi, help is here! Please share your RMN/Subscriber ID, we will assist you further.
My subscriber ID is [protected] .
My set top box is not working so one month ago im going to tatasky agency but they are not give me new set top box . Help me
My mobile [protected]
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Tata Sky Customer Care's response, Dec 4, 2019
Verified Support
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Dec 4, 2019
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
Hi Sir
I am booking a tata sky dth . When he goes to delivery my address a am not present there my sister and my mom stey here. this gay so bad behaver.

Reply
Tata Sky Customer Care's response, Dec 6, 2019
Verified Support
Hi, we always make sure our customers are delighted with us all the time. Please brief us your concern to assist you better.

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